You have the right to:

• Receive considerate, respectful, age-appropriate, and private care in accordance with your needs that maintains your dignity and incorporates your values and beliefs.
• Receive complete information about your diagnosis, treatment options and alternatives, risks, and prognosis that is communicated in a format that is understandable.
•  Make choices and participate in decisions regarding your treatment plan.
• Know the name and professional status of those with whom you interact.
• Expect effective communication that maintains confidentiality.
• Expect reasonable coordination of care between providers.
• Expect confidentiality of your medical record and billing information to the extent provided by law.
• Access your medical record for review.
• Expect a safe and secure environment for yourself and your property while receiving care.

• Show respect to your provider and all staff with whom you interact as well as other patients.
• Provide accurate and complete health information to the best of your ability about your health, any medications taken.
• Cooperate with your therapist.
• Keep appointments and, when necessary, follow the cancellation policy.
• Pay bills promptly.