Social Media Policy

TherapHeal has various social media accounts (Facebook, Instagram, LinkedIn and Twitter,) where we share information, news and event updates with other social media users. We abide by our Social Media Policy to maintain an ethical relationship between the clients and therapists. Please go through it to understand how we conduct ourselves on the social media sites as mental health professionals and how you can expect us to respond to various interactions that may occur between clients and therapists on the Internet. You are encouraged to take your own privacy as seriously as we take our commitment of confidentiality to you. 

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Friending

Our therapists do not accept friend or contact requests from current or former clients on their personal social media sites (i.e., Facebook, Instagram LinkedIn, etc). Adding clients as ‘friends’ on these sites can compromise your confidentiality and our respective privacy. It may also blur the boundaries of our therapeutic relationship. If you have questions about this, please bring them up when you meet with your therapist. 

Interacting

Please do not use messaging, wall posting, @replies on social networking sites like Twitter, Facebook, LinkedIn, etc. in order to contact with your therapist. These sites are not secure, and your therapist may not receive your message. Engaging with your therapist in this way could compromise your confidentiality. It may also create the possibility that these exchanges become part of your legal medical record and you will need to be documented and archived in your chart. If you need to contact TherapHeal, the best way is to do so is by phone. You can also mail at admin@therapheal.com.

Use of Search Engines

It is not a regular part of our practice to search for clients on Google or Facebook or any other search engines. Extremely rare exceptions may be made during times of crisis. If we have a reason to suspect that you are in danger and you have not been in touch with your therapist via our usual means (coming to appointments, phone or email) there might be an instance in which using a search engine (to find you, find someone close to you, or to check on your recent status updates) becomes necessary as part of ensuring your welfare. These are unusual situations, and if we ever resort to such means, the information will be fully documented, and your therapist will discuss it with you in your next session. 

Thank you for taking the time to go through our Social Media Policy. If you have any quesries about anything related to this, you can discuss that with your therapist. As new technology develops and the Internet changes, there may be times when this policy needs to be updated. Any updates or changes will be posted here on the website.